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Feature
Prioritizing Your Overall Wellness
North Carolina Health and Human Services
If you need support, the following resources are available:
Organization Contact About
Hope4NC Helpline 1-855-587-3463 Additional mental health and resilience supports that help NC residents cope and build resilience.
Hope4Healers Helpline 1-919-226-2002 New initiative in partnership with the N.C. Psychological Foundation. Provides mental health
Optum 1-866-342-6892 and resilience supports for health care professionals, emergency medical specialists, first
responders and other staff who work in healthcare settings (and their families).
24-hour Emotional Support Help Line for people who may be experiencing anxiety or stress.
National Disaster Distress Helpline 1-800-985-5990 Crisis counseling and emotional support 24 hours a day.
Hopeline
N.C. Alcohol and Drug Council 1-919-231-4525 or Support available 24 hours a day.
National Suicide 1-877-235-4525
Prevention Hotline
1-800-688-4232 If you or a loved one is struggling with alcohol or drug addiction, support is available 24 hours
National Domestic Violence Hotline or text 1-919-908-3196 a day via the hotline. Learn more at www.alcoholdrughelp.org.
1-800-273-TALK Free and confidential support for people in distress, prevention and crisis resource, and best
practices for professionals
1-800-799-7233 Visit North Carolina’s Council for Women & Youth Involvement for a list of domestic violence
and sexual assault service providers by county. Individuals also can call the National Sexual
Assault Hotline at 1-800-656-4673.
Emotional Support for You
Two hotlines and a support group are immediately available to help The NC Professionals Health Program (NCPHP) is
healthcare professionals deal with the emotional and psychological toll offering a series of online Covid-19 support groups facilitated by
of the COVID-19 pandemic. mental health professionals across the state. The facilitators are
experienced in working with medical professionals and are known
Physician Support Line (1-888-409-0141) was created in March to to NCPHP. Visit ncphp.org for more information
provide confidential peer-to-peer support for MDs/DOs working on the
front lines of COVID-19. Phones are staffed by more than 700 volunteer These groups now provide a place to share struggles and
psychiatrists from across the country and now is open 7 days a week victories, and allow healthcare workers to connect with other
from 8 a.m. to 1 a.m. medical professionals in the community who are going through
the same emotions. NCPHP is providing these groups as a free
Another North Carolina option is the newly created Hope4Healers service; attendance is confidential.
Helpline (1-919-226-2002), available 24/7 and staffed by a large
volunteer force of licensed mental health professionals providing pro If you are interested, please email your name and closest
bono support for healthcare workers on the front lines and their families. urban area (e.g., John Doe – Greenville) to covid19support@
Callers are connected to professionals who provide short-term support to ncphp.org. The information will be passed to the group
cope and build resilience. The conversations take place through a secure facilitator, who will reach out with information about the
phone call or video chat. This hotline also provides services for childcare group time and online format. NCPHP hopes to get at least
workers and first responders. six interested group members to start a group. If you have any
questions, contact NCPHP CEO Joe Jordan, PhD, at jjordan@
Hope4Healers is an initiative of the N.C. Department of Health ncphp.org, or NCPHP Medical Director Clark Gaither, MD, at
and Human Services in conjunction with the Disaster Response cgaither@ncphp.org.
Network of the N.C. Psychological Foundation with help from the
N.C. Psychiatric Association. Reprinted with permission from NCMS Morning Rounds.
6 | July/August 2020 • Mecklenburg Medicine