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Feature

Prioritizing Your Overall Wellness

North Carolina Health and Human Services

If you need support, the following resources are available:

Organization                         Contact            About

Hope4NC Helpline                     1-855-587-3463     Additional mental health and resilience supports that help NC residents cope and build resilience.

Hope4Healers Helpline                1-919-226-2002     New initiative in partnership with the N.C. Psychological Foundation. Provides mental health
Optum                                1-866-342-6892     and resilience supports for health care professionals, emergency medical specialists, first
                                                        responders and other staff who work in healthcare settings (and their families).
                                                        24-hour Emotional Support Help Line for people who may be experiencing anxiety or stress. 

National Disaster Distress Helpline  1-800-985-5990     Crisis counseling and emotional support 24 hours a day.
Hopeline
N.C. Alcohol and Drug Council        1-919-231-4525 or  Support available 24 hours a day.
National Suicide                     1-877-235-4525
Prevention Hotline
                                     1-800-688-4232     If you or a loved one is struggling with alcohol or drug addiction, support is available 24 hours
National Domestic Violence Hotline   or text 1-919-908-3196 a day via the hotline. Learn more at www.alcoholdrughelp.org.

                                     1-800-273-TALK     Free and confidential support for people in distress, prevention and crisis resource, and best
                                                        practices for professionals

                                     1-800-799-7233     Visit North Carolina’s Council for Women & Youth Involvement for a list of domestic violence
                                                        and sexual assault service providers by county. Individuals also can call the National Sexual
                                                        Assault Hotline at 1-800-656-4673.

Emotional Support for You

  Two hotlines and a support group are immediately available to help           The NC Professionals Health Program (NCPHP) is
healthcare professionals deal with the emotional and psychological toll      offering a series of online Covid-19 support groups facilitated by
of the COVID-19 pandemic.                                                    mental health professionals across the state. The facilitators are
                                                                             experienced in working with medical professionals and are known
  Physician Support Line (1-888-409-0141) was created in March to            to NCPHP. Visit ncphp.org for more information
provide confidential peer-to-peer support for MDs/DOs working on the
front lines of COVID-19. Phones are staffed by more than 700 volunteer         These groups now provide a place to share struggles and
psychiatrists from across the country and now is open 7 days a week          victories, and allow healthcare workers to connect with other
from 8 a.m. to 1 a.m.                                                        medical professionals in the community who are going through
                                                                             the same emotions. NCPHP is providing these groups as a free
  Another North Carolina option is the newly created Hope4Healers            service; attendance is confidential.
Helpline (1-919-226-2002), available 24/7 and staffed by a large
volunteer force of licensed mental health professionals providing pro          If you are interested, please email your name and closest
bono support for healthcare workers on the front lines and their families.   urban area (e.g., John Doe – Greenville) to covid19support@
Callers are connected to professionals who provide short-term support to     ncphp.org. The information will be passed to the group
cope and build resilience. The conversations take place through a secure     facilitator, who will reach out with information about the
phone call or video chat. This hotline also provides services for childcare  group time and online format. NCPHP hopes to get at least
workers and first responders.                                                six interested group members to start a group. If you have any
                                                                             questions, contact NCPHP CEO Joe Jordan, PhD, at jjordan@
  Hope4Healers is an initiative of the N.C. Department of Health             ncphp.org, or NCPHP Medical Director Clark Gaither, MD, at
and Human Services in conjunction with the Disaster Response                 cgaither@ncphp.org.
Network of the N.C. Psychological Foundation with help from the
N.C. Psychiatric Association.                                                 Reprinted with permission from NCMS Morning Rounds.

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