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At the Hospitals

n A Clinic That Reduces Readmissions               to make the switch. Formerly Carolinas            hepatobiliary and pancreatic, head and
                                                   HealthCare System University, the hospital at     neck, and urologic surgery, among others.
  Atrium Health’s Transition Services              8800 N. Tryon St., has been providing care        Internationally, Carolinas Medical Center is
provides patients an integrated approach to care   to patients in the University City, Mint Hill,    one of only 23 ERAS centers of excellence in
transitions, offering close, wrap-around care to   North Mecklenburg and Southwest Cabarrus          the world.
patients through follow-up appointments and        regions for more than 30 years.
via Virtual Visits.                                                                                    “By leading a patient-centered, evidence-
                                                     The new name, Atrium Health, captures           based approach to surgical recovery, Vrochides
  Led by Stephanie Murphy, DO, Transition          the essence of the organization and was           has shown his commitment to high-quality
Services — which encompasses the Transition        selected for its meaning: a place filled with     care,” says Atrium Health’s Surgeon-in-Chief
Clinic and Heart Success (for heart failure        light; a gathering ground where diverse           Brent Matthews, MD. “This work has directly
patients) — shows a 35 percent reduction in        thinkers come together and connections are        improved patients’ recovery rates, and we look
readmission rates for patients who attend the      made; and, literally, the chamber of the heart    forward to expanding ERAS into additional
service when compared to usual care.               where each and every heartbeat begins.            specialty areas.”

  Transition Services ensures patients gain          While the system and hospitals names            n Why Your Zip Code Matters More
confidence about following medically-              may change, the heart of who they are               Than Your Genetic Code
appropriate care outside of the hospital by        remain the same, and patients continue to
providing them access to high-touch, wrap-         receive the compassionate and world-class           Did you know that 80 percent of health
around services with providers, pharmacists,       care they have come to expect.                    outcomes can be attributed to one’s physical
care manager nurses, social workers, health                                                          environment, socioeconomic factors and
advocates, community paramedicine and              n Dionisios Vrochides Elected President           health behaviors? Atrium Health is committed
clinical nurses.                                                                                     to the communities it serves and has a formal
                                                     of ERAS® International Society                  community health strategy to meet at-risk
  “Transition Services fits into the overall                                                         patient needs and those in underserved areas.
readmission strategy at Atrium Health by             Dionisios Vrochides, MD, PhD, FACS,             Alisahah Cole, MD, chief community impact
providing integrated and patient-centric           FRCSC and vice chair of Quality of Outcomes       officer at Atrium Health, took some time to
care,” says Dr. Murphy. “We meet the patients      at Atrium Health’s Carolinas Medical Center,      explain what community health means and
where they are and provide them with the care      has been inducted as president of the U.S.        how Atrium Health is meeting the health
and resources they need to be successful in        chapter of the ERAS (Enhanced Recovery            needs of its communities.
the management of their illnesses, both in the     after Surgery) International Society for 2018-
post-acute and in the chronic state. We teach      2020. Prior to his new role, he served as vice    What is community health and how does it affect our
patients to self-manage their chronic medical      president, president-elect and chair of Quality   community as a whole?
illnesses and re-educate on appropriate levels     Measurement and Improvement.
of care utilization.”                                                                                  We look at the health and well-being of our
                                                     “I am honored to be at the helm of              community across different segments, such as
  Transition Services is appropriate for           the society as we grow and influence              our patients and the impact we have on those
medically-complex patients with a high-risk        recovery after surgery through education,         coming through our doors and how we help
score (such as patients who are high users         analytics and outcomes in the United              support individuals to help them achieve and
and on multiple medications). It also serves       States,” says Vrochides. “Giving healthcare       maintain good health.
patients with high-risk diagnoses, such as         professionals, patients and families the
sickle cell disease and pulmonary embolism/        tools they need to heal will continue to          What are the barriers our community currently faces that
deep vein thrombosis, as well as high users of     improve care across organizations.”               affect how they can achieve or maintain good health?
emergency department services and patients
who return to the emergency department               Vrochides will oversee the expansion              At Atrium Health, we were intentional about
within 30 days of discharge.                       program of ERAS that includes both ERAS-          making sure our community health priorities
                                                   qualified centers and ERAS centers of             were community-driven, which led us to
n Atrium Health University City Unveils            excellence. He also will be responsible for       uncover the five main priorities:
                                                   optimizing the collaboration with ERAS
  New Sign                                         International Society, comprising nearly 200      •	 Reducing pediatric and adult obesity
                                                   ERAS centers around the world, and will           •	 Improving mental health prevention
  In December, Atrium Health unveiled a new        lead efforts to optimize analytics as related to
hospital sign, reflecting the organizations’       compliance and outcomes.                            and treatment
name change. The hospital, located in                                                                •	 Reducing tobacco use
University City, was the first Charlotte facility    Vrochides helped lead efforts at Atrium         •	 Improving access to primary care,
                                                   Health to implement ERAS protocols within
                                                   the Hepato-Pancreato-Biliary service, which         behavioral health and dental services
                                                   led to Carolinas Medical Center becoming          •	 Focusing on social and economic
                                                   the first ERAS Society-accredited center
                                                   of excellence in the United States in 2016.         needs, specifically food insecurity
                                                   Teams currently use ERAS pathways in major
                                                   surgical disciplines, including colorectal,         To learn more about Atrium Health’s
                                                                                                     Community Health involvement, visit
                                                                                                     AtriumHealth.org/Community.

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