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President’s Letter

Transparent Uncertainty

By Scott L. Furney, MD                                                   One could imagine the range of responses, from nonchalant
                                                                       to terrified. With the facts and frame, I can narrow that possible
W eaving my way through a complex clinic,                              range and reduce anxiety of the unnarrated facts. I am unlikely
                     I marveled at the number of times I was           to blunt the patient’s emotional response much further, but I can
                     uncertain about some aspect of a patient’s care.  be there to explain and incorporate his wishes into our plan. If I
                     “How long will this go on? Does my patient        am 99.9 percent certain, but the patient cannot sleep at night, my
have early appendicitis? Will this medication work, when the           0.1 percent uncertainty is only good enough for my conscience.
others have not?”
                                                                         You can see now why I was drawn to the short poem by
In this short Life that only lasts an hour                             Dickinson. All I can do is be transparent with my uncertainty
How much — how little — is within our power                            and let the patient’s preferences guide us to the compromise
                                                                       that satisfies our differing needs. When done well, I can exit the
                                                 — Emily Dickinson     room feeling comfortable that we share in the uncertainty.

We have developed extraordinary knowledge in our careers.                In humble service,

Each of us has studied hard, graduated and embarked on life-              CHARLOTTE AHEC COURSE OFFERINGS

long education as a matter of necessity and pride. Despite my                   Charlotte AHEC is part of the N.C. Area Health Education Centers
                                                                                      (AHEC) Program and Carolinas HealthCare System.
personal commitment, I find it fails me regularly. In almost
                                                                       JULY/AUGUST 2018
every encounter, I find myself uncertain about something. Today,       Continuing Medical Education (CME)

I looked up a new medication on a patient’s list, reviewed the         	Online	 Risk Management: Patient Identification
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In all of it, I had to ask the patient to bear with me as I learned             Brain Injury
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how to care for him.                                                   	Online	 MTAC Trauma Modules
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While the admission is humbling, I find patients are mostly
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accepting and appreciative. There are exceptions, though. How                   Working With Families With Young Children With ADHD
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I am unlikely to blunt   do you gauge the patient’s
the patient’s emotional                                                     For more information or to register for these courses, call 704-512-6523
                         willingness to allow                                                    or visit www.charlotteahec.org.
                         uncertainty in their care? Does
                         this change how much you

response much further,   disclose? Is it ethical to release
                         information that will make a

but I can be there to    patient worry unnecessarily, or
explain and incorporate  unethical not to?

                           At issue today were two

his or her wishes into   incidentalomas. Ordering
                         a scan that was indicated, I

our plan.                stumbled upon two simple
                         cysts. One was in the kidney

                         and one “too small to

characterize” was in the pancreas. With medical knowledge

and training, one would reasonably conclude that they are

benign and no further imaging is indicated. Am I certain of

this? How should I advise the patient, who is well-educated

and extremely reasonable? I am lucky enough to work with a

medical student, to whom I posed these questions. His answer

helped me, as they often do. He said, “It depends on how

you frame the issue.” Framing is a great answer, but I had to

identify the frame and acknowledge the bias it introduced. In

the end, I sent him the report with the facts of the case, framed

around my logic and my recommended approach. Now that I

have dealt with my uncertainty, I wait with baited breath for

the patient’s response.

6 | July/August 2018 • Mecklenburg Medicine
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