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At the Hospitals
n Cutting-Edge Cancer Therapies exercise, education, dietary consultation and or hospital.” Alexa responds with the closest
emotional support. Eligible patients include CHS location and estimated wait time.
Levine Cancer Institute (LCI) is home to those with chronic obstructive pulmonary Patients then can reserve their spot at one
nearly 300 clinical trials, ranking among the disease, chronic bronchitis, emphysema, of the 28 CHS urgent care locations, via the
top 25 percent of hospitals in the country. A asthma, interstitial pulmonary fibrosis, Carolinas app on their tablet or smart phone,
few have been Phase I trials, bringing some pre/post lung transplant and pre/post lung or visit CarolinasHealthCare.org/urgentcare.
of the newest, most cutting-edge treatments reduction surgery.
to patients. CHS is one of only a few healthcare
Respiratory therapists develop a plan of providers with an Alexa “skill” and will
Edward Kim, MD, says open dialogue care for each patient to help them achieve be adding similar capabilities for Google
between patient and provider is the best way their personal goals. Each goal is different, Assistant in the near future.
to determine if a clinical trial is a good fit. such as walking to and from the mailbox
The two should discuss standard therapies without getting short of breath, being able to Over the last several years, CHS has
and available trials to review the potential dance at a daughter’s wedding or obtaining provided new, easier ways to access
benefits and risks of each. Although some enough strength and endurance to be listed information, from live video visits to
patients have concerns about safety, Dr. Kim for a lung transplant. Class sessions include eVisits answered within hours, online
says LCI clinical trials have an emphasis on stretching, aerobic exercise and education. scheduling for doctor and urgent care visits
minimizing patient risk. Each patient gets The patients exercise in a group setting with and MyCarolinas portal, which provides
paired with a trial manager who carefully others who have similar chronic lung disease. patients with doctors’ notes, and lab and
tracks and documents all aspects of treatment, test results. In addition, CHS pioneered
keeping track of appointments, medications This prestigious national honor is a direct the use of palm scanning technology in
and changes on behalf of the patient. result of CHS Pulmonary Rehabilitation visits where patients’ medical records are
program’s commitment to improving quality matched with them.
About 20 percent of Levine Cancer of life and health by reducing hospital
Institute patients have the opportunity to readmissions, elevating hope and advancing n Easing the Transition From Hospital
enter a clinical trial. While that number healing in patients with lung disease.
is about three times the national average, to Home
Kim’s goal is to increase that number so as n 5 Marathons in 5 Days
many patients as possible have clinical trials In 2015, Robin Kelley lost his wife of 48
as a treatment option. For most people, it’s a feat to run one years. The former U.S. Navy officer now
marathon, but Theodore Frank, MD, ran enjoys woodworking and playing with his
n Pulmonary Respiratory Rehabilitation five marathons in five days. That’s 131 West Highland Terrier, Pee Wee. Things
miles, roughly the distance from Center Kelley does not enjoy are hospital stays due
Program Receives National Honor City Charlotte to Danville, Va., or Gastonia to COPD complications, like the one he
to Johnson City, Tenn. endured in June 2017.
Reflecting the high-quality care Carolinas
Healthcare System respiratory therapists Dr. Frank, director of heart failure services When Kelley left Carolinas HealthCare
provide to patients on a daily basis, the at Sanger Heart & Vascular Institute, ran System Cleveland after a five-day stay, the
respiratory care team at the Pineville and the back-to-back marathons to benefit heart hospital scheduled a follow-up appointment
SouthPark Pulmonary Rehabilitation transplant patients with a goal of raising with his primary care provider for the next
centers has been recognized with American $25,000 in 2017. The marathons took place day. Thanks to his timely attention, Kelley
Association of Cardiovascular and Pulmonary from November 12 to November 16. learned his prescriptions had been sent to the
Rehabilitation (AACVPR) certification. wrong pharmacy and was able to get the care
AACVPR certification is the only peer- Each day, at roughly the midway point he needed and avoid a readmission.
reviewed accreditation process that reviews in his marathon, patients and supportors
individual pulmonary programs for adherence joined him in a one-mile walk or run. Frank Carolinas HealthCare System formalized
to the guidelines and standards set by the recently was featured on Spectrum News efforts to address readmissions in 2015
AAVPR and other professional societies. and WCNC-TV for his efforts. by forming nine workgroups to tackle
It provides a benchmark to compare our this complex issue. Through their efforts,
pulmonary rehab program to other facilities n “Alexa, where is the nearest Carolinas readmission rates at CHS have seen a 4-
for quality care. to 6-percent improvement each year and
HealthCare hospital?” continue to be lower than the national
Pulmonary rehabilitation includes average. Standardizing the schedule process
respiratory and functional assessments, Carolinas HealthCare System patients for the hospital follow-up appointments is
now can use Amazon’s electronic personal one of several initiatives CHS is putting
assistant “Alexa” to locate the nearest urgent in place to lower hospital readmissions.
care or emergency department and get Teammates across the System, from acute
current wait times. care caregivers and physicians to home
health nurses, play an important role and
Once patients enable the CHS skill on must work together to prevent readmissions.
Alexa, they say, “Alexa, use Carolinas
HealthCare to find the closest urgent care
16 | January 2018 • Mecklenburg Medicine